Job responsibilities:

1. Arrange booking, cargo tracking, customs declaration, settlement, etc;

2. Assist to deal with the problems in the process of order, answer the complaint call, record the call and follow up the order;

3. Be responsible for other abnormal handling of customer calls, dispatch orders and regular return visit to customers, and do a good job in customer maintenance;

4. Send daily work report, improve and optimize customer service operation process, improve service quality and meet customer demand;

5. Collect customer information and opinions, and put forward reference opinions on company image.

Job requirements:

1. College degree or above (excellent fresh graduates are also acceptable);

2. At least 1 year working experience in freight forwarder, working experience in forwarder documentation and operation is preferred;

3. Work actively, conscientiously and carefully, good at communication, strong learning and adaptability;

4. Cheerful and easy-going, with good discipline, team work and service innovation spirit;

5. Understand basic English, can adapt to fast-paced work, can accept occasional overtime.

Freight forwarder sales / business

Job responsibilities:

1. Receive systematic freight forwarder knowledge training, understand and master international freight forwarding process, port shipping schedule and freight rate of major international routes;

2.Develop customers according to the business type of the Department;

3. Customer development through telephone, visit, exhibition and other channels; maintenance of customers, timely reply to customer inquiries;

4. Finish other tasks assigned by the superior;

Job requirements:

1. College degree or above (excellent graduates are also acceptable);

2. Have a good command of English;

3. One year or above related working experience is preferred, international trade, logistics management and other related majors are preferred;

4. The ability to resist pressure and develop business independently is relatively strong;

5. Interested in developing freight forwarding business, have passion and dream of sales, dare to challenge high salary;

6. They are active in work, have strong learning and reaction ability, strong enterprising spirit, self-motivated and patient, cheerful and easygoing, good communication skills, teamwork and service innovation spirit;

Overseas sales customer service

Job responsibilities:

1. Responsible for the development and maintenance of foreign agents;

2. Responsible for communication with foreign customers, promote the company's international transportation advantage class and price;

3. According to the requirements to complete the sales target of the Department, rely on the company platform to develop new potential customers.

4. Publicize the company's purpose, mission and values, maintain and develop the company's image.

Job requirements:

1. College degree or above (excellent graduates are also acceptable);

2. Must be CET-4 or above, have good oral English communication skills, be able to write English email fluently;

3. At least 1 year related overseas sales and customer service experience is preferred;

4. The ability to resist pressure and develop business independently is relatively strong

5. Interested in developing overseas business and strong desire for success

6. Work actively, conscientiously and carefully, good at communication, strong learning and adaptability;

7. Cheerful and easy-going, with good discipline, team work and service innovation spirit;

Freight forwarding business

Job responsibilities:

1. According to the business needs of the shipping company or peers to confirm the shipping date, fast quotation;

2. Master the market situation of each route in the shipping market, pay attention to the trend of market freight rate at any time and update the freight rate information in time;

3. Understand the advantageous routes and service characteristics of each shipping company or airline;

4. Be able to conduct effective price inquiry and comparison through various channels, provide market information to the company's business and relevant leaders, and provide competitive prices for salesmen

5. Maintain the relationship between shipping company and shipping agent, get stable and effective price and shipping space;

6. Keep effective communication with business and visit regularly to maintain good relationship with shipping company;

7. Develop new business inquiry channels;

Job requirements:

1. College degree or above; CET-6, good oral and written ability. Be able to communicate and be responsible for problems;

2. Overseas customer service or knowledge of DDU / DDP service is preferred;

3. Shipping company with direct and close personal relationship cooperation experience is preferred;

4. Work actively, conscientiously and carefully, good at communication, strong learning and adaptability;

5. Cheerful and easy-going, with good discipline, team work and service innovation spirit;

6. Be able to work at a fast pace, be able to work overtime at night and weekend.